Hiring: E-Commerce Customer Service Specialist

 Interested in providing quality customer service in the firearm accessory industry? We are looking to add motivated and energetic individuals for full or part time customer service positions!

- Starting pay: $18/hour
-Higher compensation may be offered for candidates who can make additional contributions in other capacities such as Online Sales, Social Media, Photography, Videography, Technical Writing, Copy Writing, Content Marketing, Search Engine Optimization, or Search Marketing.

Primary Duties Include:

- Answering customer service emails and phone calls regarding website issues, order fulfillment, shipping, returns, and warranty support.
- Answering basic technical questions from customers via phone and email regarding our product line including questions on usage, installation, or compatibility. New hires will receive training on our product line and on the firearm accessory market.
- Aiding in the processing and shipping of our daily retail orders from our website and other online platforms.
- Processing incoming returns and warranty exchanges.

Job Qualifications:

- Previous experience in customer service.
- Strong verbal and written communication skills.
- Knowledge of the firearm and firearm accessory market as it relates to our product line is highly preferred.

A little about us:

- We are a manufacturer, distributor, and online retailer of rifle scopes, firearm accessories, and tactical gear.
- We sell primarily through our website and through other online channels.
- We are located in Laguna Hills, California about ten miles away from the UC Irvine campus.
- We are a lean tight-knit operation currently consisting of five awesome employees.

Starting pay at $18/hour
Part Time or Full Time Positions Available
Head office located in Laguna Hills
Hours: Monday-Friday 8:30am-4:30pm

Know a good candidate for the job? Refer someone to us and receive a $300 finder's fee! If we hire that person and they stay on for at least three months, we will pay $300 to the referring party!

Please send a resume and a brief cover letter to jobs@monstrumtactical.com.