Returns & Warranty

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We are making things simple.

Monstrum now offers a lifetime warranty on all our products. If your product fails you in any way, contact us with your order number. We will either fix it or send you a replacement of equal or greater value.

Lifetime warranty valid on:

  • New condition products purchased directly from Monstrum and accompanied by an valid order number
  • Does not cover cosmetic damage that does not affect the function of the product.
  • Does not cover products that have been intentionally damaged or disassembled.
  • Customer will be responsible for return postage.

To start a warranty claim, locate your order number and contact our customer service department. 

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Warranty Registration

Registering your warranty guarantees your product for replacement/repair service and records off-site purchases with Monstrum. Fill out the form completely (skip store info if purchased online) and check your email to finish the registration.